As a user of cost management, I want to clearly understand the differences between cost management, operator metering, and Subscription Watch – or at least, to know what cost management is and isn't, when it comes to subscriptions.

Additional context

• This comes from Sergio's recent presentation (from February 2020) and a subsequent conversation we had. Maybe we can do better in docs (ie. the Getting Started Guide) to define what cost management does (and what it doesn't?)
• It might be worthwhile talking to the marketing folks about this.

See slide 5: https://docs.google.com/presentation/d/1DF6xSGMh6UK0WZ00eSGexCKOlVXBM-6FAJkEkxLuAgY/edit#slide=id.g7000684497_5_0

• Issue: Customers are getting Operator Metering, cost management, and Subscription Watch confused according to recent feedback Sergio has received. Notes from our conversation:
  • There is a lot of confusion, because the basic use cases for Operator Metering and cost management overlap (if you just want to have reports, showback)
  • And Subs Watch is always a question: one driver of costs is licensing, are you going to support it?
  • It is basically stating it clearly so you don’t need to tell the customer: no, you are talking about something out of scope
  • Subscription Watch is for any Red Hat customer (it shows their usage and the subs they have in the account), where cost management is just for OpenShift customers
  • Subscription Watch support licensing /subscriptions, we are not a licensing management system and we don’t intend to be

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• This JIRA was brought over from the CRC docs JIRA - https://projects.engineering.redhat.com/browse/CRCDOCS-156