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Bug
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Resolution: Unresolved
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Undefined
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None
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ACM 2.14.1, MCE 2.9.1
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None
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Important
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Customer Escalated
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None
Description of problem:
Observability relies on the openshiftVersion tag to determine if a cluster is OCP or not but this tag is only set after the clusterversion event
history:
- completionTime: null
image: quay.io/openshift-release-dev/ocp-release@sha256:df00d64554b9b5d860273f938e0ff3b0c4a7af8356fbd103658ebe6fa2a830c8
startedTime: "2025-12-10T14:35:36Z"
state: Partial
verified: false
version: 4.17.29
observedGeneration: 1
versionHash: YF5MJ2ozP5A=
Because observability is getting deployed on the cluster as a non-ocp, which is causing issues with the deployment itself, so the label will not get applied.
Version-Release number of selected component (if applicable):
ACM 2.14.1
MCE 2.9.1
OCP 4.17.29
How reproducible:
all the time
Steps to Reproduce:
- enable observability
- deploy hcp on a child MCE
- ...
Actual results:
The deployment is stuck with monitoring failing due to alertmanager-main-0 failing to start ; this in turn is due to observability trying to manage alertmanager on a ocp cluster
Expected results:
Observability only tries to deploy after the clusterversion state is "completed":
history: - completionTime: "2025-12-19T05:39:03Z" image: quay.io/openshift-release-dev/ocp-release@sha256:df00d64554b9b5d860273f938e0ff3b0c4a7af8356fbd103658ebe6fa2a830c8 startedTime: "2025-12-19T04:47:48Z" state: Completed verified: false version: 4.17.29 observedGeneration: 1 versionHash: YF5MJ2ozP5A=
Additional info:
During the deployment, observability tries to handle the cluster as a non-OCP cluster :
oc set env open-cluster-management-addon-observability/endpoint-observability-operator --list shows that INSTALL_PROM=True
related to jira ACM-27803
hundreds of clusters are being deployed in the enviroment - it may be needed to deploy several at the same time to reproduce the issue.
workaround : https://access.redhat.com/solutions/7135219
- relates to
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ACM-27803 openshiftVersion label not applied to some hcp clusters
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- New
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