OSDFM is a service team, and service reliability and availability are our top priorities.

While OSDFM team members are often online to handle various issues and incidents, we aim to introduce an AI-powered chat system that can proactively provide instant answers to questions asked in the #wg-osd-fleet-manager Slack channel. This applies whether the question comes from OSDFM users or team members themselves.

The AI’s knowledge base will be built from:

1. OSDFM’s documentation repository

1. OSDFM’s SOP (Standard Operating Procedure) repository

1. Summarized insights from the conversation history in the #wg-osd-fleet-manager Slack channel