This includes:

• Identifying and fixing buggy tests.
• Pursuing product and Test Platform improvements to reduce infrastructure issues.
• Improving TRT frameworks to reduce flake occurrences and the cost of flakes.

Flakes create costs for the organization:

• Longer pre-merge testing time for engineers (whether for failed jobs or retried tests).
• Higher cloud costs.
• Lower trust in CI and reliance on retries, which can eventually impact quality.