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  1. Distributed Tracing
  2. TRACING-4608

Metrics data cannot be viewed with Tempo monitorTab enabled.

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    • Tracing Sprint # 258

      Version of components:

      tempo-operator.v0.12.0-2

      opentelemetry-operator.v0.107.0-1

      OCP version 4.16

      Description of the problem:
      When Tempo monitorTab is enabled to view the span RED metrics, the monitorTab in the Jaeger console doesn't display any metrics data. In the browser developer console we see the following errors:

      Failed to load resource: the server responded with a status of 500 (Internal Server Error)
      
      index-VgFBvPml.js:153 
              
              
             GET https://tempo-redmetrics-query-frontend-chainsaw-model-ewe.apps.ikanse-29.qe.devcluster.openshift.com/api/metrics/latencies?service=frontend&endTs=1724675446750&lookback=3600000&quantile=0.75&ratePer=600000&spanKind=server&step=60000 500 (Internal Server Error)

      Steps to reproduce the issue:

      *Install the Tempo and OTEL operator from the latest RHOSDT 3.3 build.

      *Run the red-metrics test case with --skip-delete 

      chainsaw test --config .chainsaw-openshift.yaml --skip-delete tests/e2e-openshift/red-metrics/

      *Once the test finishes, check the monitor tab in the Tempo frontend. No metrics data will be displayed. 

              rhn-support-iblancas Israel Blancas Alvarez
              rhn-support-ikanse Ishwar Kanse
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