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  1. Distributed Tracing
  2. TRACING-4484

No datapoints found for Processors Spans and Processor Metrics accepted, dropped, refused / second in OpenShift OTEL dashboard

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Undefined Undefined
    • rhosdt-3.3
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    • Tracing Sprint # 257

      Version of components:
      OpenShift version: 4.17.0-0.nightly-2024-07-20-191204
      opentelemetry-operator.v0.104.0

      Description of the problem:
      The OpenShift OpenTelemetry collector dashboard is missing data points for Processor Metrics accepted, dropped, refused / second and Processor Spans accepted, dropped, refused / second.

      Steps to reproduce the issue:
      *Install OpenTelemetry collector built off the latest upstream branch.
      *Create a OpenTelemetry collector instance with enableMetrics: true and metrics traces sent to the OTEL receiver. You can run this test case with --skip-delete chainsaw option. 
      *Check the OTEL collector dashboard in OCP web console. The data points are missing for Processor Spans accepted, dropped, refused / second and Processor Metrics accepted, dropped, refused / second

      Additional notes:
      Tried with batch processor however the metrics used by dashboard for processor related metrics is not exposed by collector instance. 

      Tried with memory_limiter processor and able to see the metrics for the processor as well as the data in the dashboard for the processor. 

      We need a docs note which mentions this for the feature. 

              rhn-support-iblancas Israel Blancas Alvarez
              rhn-support-ikanse Ishwar Kanse
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