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  1. Red Hat 3scale API Management
  2. THREESCALE-9692

Improve incident handling

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Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • SaaS
    • Gateway, System
    • False
    • None
    • False
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Not Started

    Description

      During Service disruption affecting Account Management API, it seems the API returned 404 error when APIcast requested a Product configuration file.
      This will disable the Product until Account Management API is restored.

      Related code in APIcast:
      https://github.com/3scale/APIcast/blob/3scale-2.13.2-GA/gateway/src/apicast/configuration_loader/remote_v2.lua#L264-L280

      Please improve incident handling so that APIcast can continue API handling during the incident.

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            Unassigned Unassigned
            rhn-support-tkonishi Takayuki Konishi
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            Dates

              Created:
              Updated: