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  1. Red Hat 3scale API Management
  2. THREESCALE-8383

Need to redeploy Sidekiq when updating Email Templates

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      SaaS

      No workaround available

      On-premise

      • Redeploy the system-sidekiq and wait until it comes up
      • Send a new invite 
      • Check that this new developer user will receive an email with the new template
      Show
      SaaS No workaround available On-premise Redeploy the system-sidekiq and wait until it comes up Send a new invite  Check that this new developer user will receive an email with the  new  template
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      SaaS

      Unable to reproduce on a test account but it can be reproduced on an account repeatedly once it hits the issue the first time.

      • Edit the "Signup notification for buyer" email template
      • Signup with a new user from the /signup form on the Developer portal
      • Observe the old template is sent to the user's email account

      On-premise

      • * Edit the Invitation email template (Audience > Messages > Email Templates)
      • Invite a developer user (/buyers/accounts/<account_id>/invitations)
      • Check that this new developer user will receive an email with the old template instead the new one
      Show
      SaaS Unable to reproduce on a test account but it can be reproduced on an account repeatedly once it hits the issue the first time. Edit the "Signup notification for buyer" email template Signup with a new user from the /signup form on the Developer portal Observe the old template is sent to the user's email account On-premise * Edit the Invitation email template (Audience > Messages > Email Templates) Invite a developer user (/buyers/accounts/<account_id>/invitations) Check that this new developer user will receive an email with the old template instead the new one

    Description

      From the developer portal, when editing an email template, we need to redeploy the system-sidekiq pod in order to have the new template content in effect. I'm not sure whether this is the right flow in on-premise since we don't need to redeploy or wait for any sync when testing on SaaS.

      Analyzing the system-app logs we can see that the email templates are being updated correctly in both system tables (cms_templates and cms_templates_versions). We can also retrieve the correct email template in rails console on Sidekiq.

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        Issue Links

          relates to

          Bug - A problem that impairs or prevents the functions of the product. THREESCALE-6917 The Liquid tags invoice.url & invoice.pdf_url for email template is not working

          • Major - To be worked after higher priority work items are addressed. When the severity is high and the effort to change it is low to moderate, this term is chosen. Issues in this category likely have an existing workaround but implementation or execution may be non-trivial.
          • Closed
          links to

          Web Link 3scale email templates customization is not working as expected

          mentioned on

          GitLab Merge request - Updated US source to: c8d6045 Merge pull request #3757 from jlledom/THREESCALE-8383-liquid-cache

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              Unassigned Unassigned
              gpereira@redhat.com Gustavo Pereira
              Joan Lledo Joan Lledo
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              Dates

                Created:
                Updated: