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Details

    • Bug
    • Resolution: Obsolete
    • Major
    • None
    • SaaS
    • System
    • False
    • False
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Not Started

    Description

      https://app.bugsnag.com/3scale-networks-sl/system/errors/61549fd2eb640400074ed115?event_id=615cb5540083d349aff70000&i=sk&m=fq

      https://3scale.slack.com/archives/C025GE22E/p1633505093054500

      Errors were frequently generated when calling the following endpoints:

      • Proxy Read
        GET /admin/api/services/{service_id}/proxy.json
        
      • Proxy Update
        PATCH /admin/api/services/{service_id}/proxy.json
        

      We were able to check that the issue was affecting just the mt15 SaaS production server.

      System team confirmed that this is a Ruby memory issue.

      After restarting the unicorn process in mt15 the issue is fixed.

      See logs in this comment

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            Unassigned Unassigned
            cbartlet Catherine Bartlett
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            Dates

              Created:
              Updated:
              Resolved: