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  1. Red Hat 3scale API Management
  2. THREESCALE-7506

Tenant address cannot be set on default tenant

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Details

    • Bug
    • Resolution: Obsolete
    • Major
    • None
    • 2.9 GA, 2.10 GA, 2.11.1 GA
    • System
    • False
    • False
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Not Started

    Description

      According to our documentation the account overview page can be used to set the company address which is used for invoices, however outside of multi-tenant environments where this is displayed for child tenants the address portion of the company information block is missing and cannot be added.

      This means the issuing address on all generated invoices is blank which presents a legal issue for our customers.

      There does not appear to be an API call or UI element to set or enable this.

      There is no workaround at this time and one is urgently needed.

       [1]https://access.redhat.com/documentation/en-us/red_hat_3scale_api_management/2.9/html/admin_portal_guide/account-configuration#add_your_company_information

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            Unassigned Unassigned
            rhn-support-ahobson Aimi Hobson
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              Created:
              Updated:
              Resolved: