Uploaded image for project: 'Red Hat 3scale API Management'
  1. Red Hat 3scale API Management
  2. THREESCALE-6682

Update email content for failed payments

    XMLWordPrintable

Details

    • Enhancement
    • Resolution: Duplicate
    • Major
    • None
    • None
    • System
    • 5
    • False
    • False
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Not Started
    • Yes
    • Undefined
    • 3scale-doc-2021-08-02

    Description

      https://github.com/3scale/porta/blob/master/app/views/emails/invoice_messenger_unsuccessfully_charged_for_buyer.text.liquid

       

      New message:

      Dear {{ account.name }},

      Thank you for using our service.

      We're sorry to inform you that your last payment was declined.
      This may have been caused by a few common reasons:

      • A new authentication policy enforced by your bank
      • An expired credit card
      • Insufficient funds on the account

      To continue using your service, verify the status of your credit card and update or re-enter the credit card details on the Account tab of your Dashboard.

      If you need help, don't hesitate to contact us at {{ provider.finance_support_email }}.

      Best regards,

      The {{ provider.name }} API Team

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              tmaas-1 Thomas Maas
              Tova Cohen Tova Cohen (Inactive)
              Jakub Smolár Jakub Smolár
              Thomas Maas Thomas Maas
              Alessandro Contini Alessandro Contini
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: