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Sub-task
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Resolution: Done
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Major
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None
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False
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False
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Not Started
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Not Started
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Not Started
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Not Started
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Not Started
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Not Started
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Undefined
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It is needed that the operator team adds an annotation "sop_url" to every alert with the corresponding link to github. As a kind of help, this is how the RHMI team is managing their SOP URLs:
https://github.com/integr8ly/integreatly-operator/blob/master/pkg/products/threescale/prometheusRules.go#L25
https://github.com/integr8ly/integreatly-operator/blob/master/pkg/resources/sop_url.go
Generic alerts:
ThreescaleContainerCPUHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/container_cpu_high.adoc
ThreescaleContainerCPUThrottlingHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/container_cpu_throttling_high.adoc
ThreescaleContainerMemoryHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/container_memory_high.adoc
ThreescaleContainerWaiting https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/container_waiting.adoc
ThreescalePodCrashLooping https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/pod_crash_looping.adoc
ThreescalePodNotReady https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/pod_not_ready.adoc
ThreescaleReplicationControllerReplicasMismatch https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/replication_controller_replicas_mismatch.adoc
Apicast alerts:
ThreescaleApicastJobDown https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/prometheus_job_down.adoc
ThreescaleApicastLatencyHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/apicast_apicast_latency.adoc
ThreescaleApicastHttp4xxErrorRate https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/apicast_request_time.adoc
ThreescaleApicastRequestTime https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/apicast_request_time.adoc
]ThreescaleApicastWorkerRestart https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/apicast_worker_restart.adoc
Backend alerts:
ThreescaleBackendListenerJobDown https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/prometheus_job_down.adoc
ThreescaleBackendWorkerJobDown https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/prometheus_job_down.adoc
ThreescaleBackendListener5XXRequestsHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/backend_listener_5xx_requests_high.adoc
ThreescaleBackendWorkerJobsCountRunningHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/backend_worker_jobs_count_running_high.adoc
Zync alerts:
ThreescaleZyncJobDown https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/prometheus_job_down.adoc
ThreescaleZyncQueJobDown https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/prometheus_job_down.adoc
ThreescaleZync5XXRequestsHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/zync_5xx_requests_high.adoc
ThreescaleZyncQueFailedJobCountHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/zync_que_failed_job_count_high.adoc
ThreescaleZyncQueReadyJobCountHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/zync_que_ready_job_count_high.adoc
ThreescaleZyncQueScheduledJobCountHigh https://github.com/3scale/3scale-Operations/blob/master/sops/alerts/zync_que_scheduled_job_count_high.adoc
- is blocked by
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THREESCALE-6382 3scale alerts SOP for System's ThreescaleSystemApp5XXRequestsHigh alert
- Closed
- is duplicated by
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THREESCALE-6380 3scale alerts SOPs
- Closed
- links to
- mentioned on