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  1. Red Hat 3scale API Management
  2. THREESCALE-3394

Misleading error message when creating a new Service (API) using an invalid 'system_name'

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    • Resolution: Done
    • Icon: Major Major
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      1. Browse to the Dashboard and click on "NEW API".

      2. Use the following sample fields:

      Name: Invalid API
      System name: I am using spaces
      Description: Invalid API

      3. Click in "Add API".

      Expected: A message indicating that an invalid 'system_name' was provided.

      Scenario: The following message is displayed:

      Couldn't create service. Check your Plan limits.

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      1. Browse to the Dashboard and click on "NEW API". 2. Use the following sample fields: Name: Invalid API System name: I am using spaces Description: Invalid API 3. Click in "Add API". — Expected: A message indicating that an invalid 'system_name' was provided. Scenario: The following message is displayed: Couldn't create service. Check your Plan limits.
    • 3scale 2019-10-28, 3scale 2019-11-11

      When creating a new Service (API) using an invalid 'system_name' (e.g. spaces instead of underscores "_" or dashes "-"), users are informed to check their Plan limits instead of an error message indicating that there was an issue with this field.

      This might lead users to believe that there is some limitation with their Account.

      The issue has been reproduced by the Support team.

              Unassigned Unassigned
              rhn-support-ekonecsn Estevao Konecsni
              Didier Di Cesare Didier Di Cesare (Inactive)
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                Created:
                Updated:
                Resolved: