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      Customer has sent in a case where he states -

      I noticed that when I change the state of a 3scale Account to pending or rejected, the corresponding Application for that account still stays live, which means that the API calls will still go through.

      Is that by design, or a misconfiguration in our 3scale setup?

      Is it possible to change this behavior, so that the Application is automatically suspended if the Account is pending/rejected?

      The applications have to be suspended manually. Is it possible to have this doen automatically when an account is suspended?

      Related Zendesk case: https://3scale.zendesk.com/agent/tickets/23531 "Automatically suspending Applications linked to rejected 3scale Account"

      UPDATE: the workaround for this is to suspend the application, when the account is rejected. This is quite easy when each developer has just one application, however, in case there are multiple applications, it would be useful to suspend all apps at once. Otherwise, the provider would have to either suspend all applications of the developer, or delete the developer account (that can't be reverted).

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                • Assignee:
                  Unassigned
                  Reporter:
                  bdooley Brian Dooley
                  Tester:
                  Jakub Smadis
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