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  1. Red Hat 3scale API Management
  2. THREESCALE-194

Add more steps to the Troubleshooting guide for network issues and connectivity problems

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    • Icon: Task Task
    • Resolution: Obsolete
    • Icon: Minor Minor
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      From: https://github.com/3scale/documentation_site/issues/397

      We are receiving more and more tickets around failed SSL connections. Quite often with a 408 timed out response.

      openssl s_client module is a useful way to check if the client can connect via SSL to the host, it should give some clear view as to what might be failing on the client side. We need to add other steps though.

      tcp dump
      check access logs

      Please add more cc @3scale/support

              Unassigned Unassigned
              nathan-rh Nathan Wilson (Inactive)
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