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  1. Red Hat 3scale API Management
  2. THREESCALE-1593

Synchronisation fails when using OIDC

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    • Icon: Task Task
    • Resolution: Not a Bug
    • Icon: Critical Critical
    • None
    • SaaS
    • Zync
    • 0
    • 3scale 2019-03-11, 3scale 2019-03-25, 3scale 2019-04-08, 3scale 2019-05-06, 3scale 2019-05-20

      Synchronisation fails from time to time when using OIDC in SaaS with a Self-Managed gateway.

      To trigger again the synchronisation the application should be updated or deleted and recreated. This is currently the only way to trigger synchronisation.

      However, this has an impact/visibility to customer's end-users, requiring end-users to act on a failure before they even got started using customer's APIs.

      It would be useful to see the events and the status of the synchronisation, or a feature that indicates if the synchronisations has been successful and if not, a "retry" button.

      ---- Dev Notes ----

      There are some issues that look similar, which are:

      In here there wrote a patch to make it work but it may or may not be the proper fix.

      hramihaj and mnoyabon could reproduce this following these steps to check if a fix in the Porta repository was working. Another bug was encountered while doing that test, it is THREESCALE-1791 and it is also explained in that same thread.

      To test all these bugs, there is a patch to be able to test the mentioned PR. This patch is not meant to be a real solution, but just to be able to test. It is mentioned here just in case that it is helpful for the team to get a clue of what is wrong and how to fix it.

      In Zync there is also a PR with Documentation of an installation guide & Integration guide. This last one can help for anyone who doesn't know anything of Zync. And that one is meant to be merged at some point

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              Unassigned Unassigned
              rhn-support-avilatus Anna Vila Tusell
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