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  1. Red Hat 3scale API Management
  2. THREESCALE-11832

Select Account search does not work when creating an Application

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Major Major
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    • 2.14.0 GA, 2.15.3 GA
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      Description

      When creating a new application from the global application listing, for selecting the associated account, if there are more than 20 accounts then there a link "view all accounts" is displayed. When clicking on that link, a pop-up view with accounts is displayed. This pop-up account list view has a search filter called "find an account". That search filter is not working since it looks a dead button (no network/request activity when clicking it). This was working until 3scale 2.13 version but from 2.14 version it is not working anymore (including latest 2.15.3). See screenshots.

      Issue impact
      When having a high number of accounts (i.e. 2k) the creation of a new application from the global application list now requires going through more than 400 pages of accounts for selecting the right account from the pop-up view, which makes this action almost non-operational.

      Current behavior
      The search in Select an Account in View all accounts pop-up view is not doing any action when trying to use it and hence it is not filtering any account in that pop-up account view.
      This functionality stopped working from 3scale 2.14 version onwards.

      Expected behavior
      The search in Select an Account in View all accounts pop-up view works perform an actual search (like when it was working fine in 2.13 version)

       

        1. 5.viewAllAccounts-pop-up-search-work-ok-213.png
          60 kB
          Ivan Calderon Clemente
        2. 1.accounts-list.png
          99 kB
          Ivan Calderon Clemente
        3. 4.viewAllAccounts-pop-up.png
          103 kB
          Ivan Calderon Clemente
        4. 7.viewAllAccounts-pop-up-search-214-215-ko.png
          176 kB
          Ivan Calderon Clemente
        5. 6.viewAllAccounts-pop-up-search-work-ok-213-network-request-datails.png
          208 kB
          Ivan Calderon Clemente
        6. 8.viewAllProducts-pop-up-search.214-215-ko.png
          199 kB
          Ivan Calderon Clemente
        7. 2.applications-list.png
          140 kB
          Ivan Calderon Clemente
        8. 3.create-new-app-select-account-dropdown.png
          116 kB
          Ivan Calderon Clemente

              Unassigned Unassigned
              rhn-support-icaldero Ivan Calderon Clemente
              Daria Mayorova Daria Mayorova
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                Created:
                Updated: