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  1. Red Hat 3scale API Management
  2. THREESCALE-11538

Operator fails to reconcile DeveloperAccount, indicating username and email are taken

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Major Major
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    • 2.15.0 GA, 2.14.3 GA
    • 3scale Operator
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      When deploying a DeveloperAccount and DeveloperUser via operator in OCP 4.15, the account and user are created in 3scale, but the DeveloperAccount fails to reconcile, indicating that the username and email are taken, and the DeveloperUser remains in an orphaned state.

      error calling 3scale system - reason: {"billing_address_address1":[],"billing_address_city":[],"billing_address_country":[],"billing_address_name":[],"email":["has already been taken"],"username":["has already been taken"],"users":["invalid"]} - code: 422

      Steps to reproduce

      1. Install 3scale in OCP 4.15

      2. Deploy Backend via operator

      3. Deploy Product via operator

      4. Deploy Application via operator

      5. Deploy DeveloperAccount via operator

      6. Deploy DeveloperUser via operator

      7. Verify  DeveloperUser and DeveloperAccount exist in 3scale

      8. Check status of DeveloperAccount and DeveloperUser in OCP

        1. Backend.yaml
          0.3 kB
          Olivia Herlinger
        2. DeveloperUser.yaml
          0.4 kB
          Olivia Herlinger
        3. Application.yaml
          0.4 kB
          Olivia Herlinger
        4. Product.yaml
          0.3 kB
          Olivia Herlinger
        5. DeveloperAccount.yaml
          0.3 kB
          Olivia Herlinger

              Unassigned Unassigned
              rhn-support-oherling Olivia Herlinger
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                Created:
                Updated: