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  1. Subscription Watch
  2. SWATCH-3574

VM appearing under wrong hypervisor on Subscription Watch

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      VMs migrated to a new hypervisor a few weeks ago continues to display under old hypervisor on Subscription Watch even when VMs are regularly checking in to the Red Hat portal.

      Also, the new hypervisor is not appearing on Subscription Watch.

      The virt-who debug logs is reporting the VMs under new hypervisor correctly.

      Related KCS:
      Subscription Watch is reporting guest VM on wrong hypervisor OR reporting VM as standalone instance
      https://access.redhat.com/solutions/7099603

      Above KCS suggests a workaround of deleting old hypervisor profile using RHSM API. However, this is not feasible as old hypervisor still hosts other active guest VMs.

      Expected Behavior:
      Subscription Watch should reflect the VM under correct hypervisor on which the VM is currently hosted.

       

              lburnett0 Lindsey Burnett
              rhn-support-ribanerj Riya Banerjee
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