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  1. Subscription Watch
  2. SWATCH-3201

Systems registered with Red Hat using subscription-manager show a status of N/A in Data Collectors

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    • Icon: Bug Bug
    • Resolution: Not a Bug
    • Icon: Critical Critical
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    • swatch-system-conduit
    • Critical

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      Description of Problem

      When we register a host with RedHat CDN, it gets registered but in the Hybrid Console under the inventory, it shows a status as well as the last upload as N/A in front of the subscription-manager in the Data Collector of that particular host.

       

      How reproducible

      Always

      Steps to Reproduce

      1. Register a system using subscription-manager
      2. Go to the Hybrid Console and search for the particular host in the inventory.
      3. It appears status as well as the last upload as N/A in the data collector in front of the subscription manager.

      Actual Behavior

      Status as well as the Last upload appears as NA in the data collector in front of the subscription manager

      Expected Behavior

      Status should show as active and Last Upload should show the date.

      Business Impact / Additional info

              Unassigned Unassigned
              rhn-support-sabhasin Sahil Bhasin
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                Created:
                Updated:
                Resolved: