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  1. Subscription Watch
  2. SWATCH-3178

[RFE] Almost all facts of virt-who created hosts are "Not Available" in the Hybrid Cloud Console.

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    • Resolution: Unresolved
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    • Customer Reported

      Description of Problem

      • Almost all facts of hosts are displayed as "Not Available".
      • The customer enabled SCA mistakenly but they are still unfamiliar to Hybrid Cloud Console and they want to watch the same information that have shown in legacy RHSM.

      Environment

      • VMware Cloud on AWS
      • Using Virtual Data Center Subscription via virt-who
      • SCA enabled
      • Hybrid Cloud Console

      How reproducible

      • Register VMware Hosts via virt-who.

      Steps to Reproduce

      1. Register VMware hosts via virt-who.
      2. Nothing special.

      Actual Behavior

      • The attachment "sca_enabled_account.jpg" shows the symptom. "Display name" and "Ansible hostname" are only displayed and almost all information are not available.

      Expected Behavior

      • The attachment "sca_disabled_account.jpg" was captured from the legacy RHSM portal that shows other information such as "Name", "Guests", "Custom Facts" and so on. The customer wants to see these information on the Hybrid Cloud Console.

        1. sca_enabled_account.jpg
          373 kB
          HyunYick Park
        2. sca_disabled_account.jpg
          164 kB
          HyunYick Park

              Unassigned Unassigned
              rhn-support-hyupark HyunYick Park
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                Created:
                Updated: