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Bug
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Resolution: Done
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Blocker
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None
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None
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5
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False
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False
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Critical
Swatch-producer-azure and swatch-producer-aws components are continuously restarting in stage.
It seems to be a timeout potentially when calling lookupAwsUsageContext/lookupAzureUsageContext during usage processing.
2024-09-20 08:49:57,729 WARN [io.sma.rea.mes.kafka] (vert.x-eventloop-thread-1) SRMSG18231: The record 21930 from topic-partition 'platform.rhsm-subscriptions.billable-usage-hourly-aggregate-9' has waited for 63 seconds to be acknowledged. This waiting time is greater than the configured threshold (60000 ms). At the moment 1 messages from this partition are awaiting acknowledgement. The last committed offset for this partition was 21929. This error is due to a potential issue in the application which does not acknowledged the records in a timely fashion. The connector cannot commit as a record processing has not completed.