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  1. Subscription Watch
  2. SWATCH-2293

PAYG Monitoring & Alerting Improvements

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      In order to quickly and confidently assess the health of the end-to-end metering flows, we'll add more fine-grained metering-related metrics, and a dashboard to visualize some aggregated information.

      The metrics and dashboard should show quickly at a product/metric level:

      • How much of a given usage has been collected from Prometheus (metered)?
      • How much usage was tallied?
      • How much was processed into "billable usage"?
      • How much was covered by a contract?
      • How much was remitted to the marketplace APIs?
      • How much usage failed remittance?
      • A critical alert to swatch-dev team if there is a usage remittance (telemetry usage - tallied usage) decrease by x % for x number of orgs? A single email with those orgs and to show things are getting underbilled. We can start with daily reports/email first?
      • A blocker alert to swatch-dev team if there is a usage remittance (telemetry usage - tallied usage) increase by x % for x number of orgs? A single email with those orgs and to show things are getting overbilled. We can start with daily reports/email first?

      See https://docs.google.com/document/d/1liKSpUL1WIRO_MhUKA7OEmNCx4n8foBRmLQEvDpDz6I/edit#heading=h.omf28ite783c

              Unassigned Unassigned
              khowell@redhat.com Kevin Howell
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