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  1. Subscription Watch
  2. SWATCH-1269

Production red-hat-marketplace-service is connecting with product QA service

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    • Bug
    • Resolution: Done
    • Major
    • 2023-05-30 - API
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    Description

      Environment : Production

      Production red-hat-marketplace-service is connecting with product QA service http://product.qa.api.redhat.com 

       

      Splunk Query : index=rh_rhsm namespace="rhsm-prod" "Access denied" host!="swatch-api-service-*"

       

      There are errors about

      org.candlepin.subscriptions.rhmarketplace.RhMarketplaceBillableUsageWorker.receive(org.candlepin.subscriptions.json.BillableUsage)' threw exception; nested exception is org.candlepin.subscriptions.exception.ExternalServiceException: Unable to retrieve upstream offeringSku="SER0670". API returned status: 403, message: <HTML><HEAD> <TITLE>Access Denied</TITLE> </HEAD><BODY> <H1>Access Denied</H1>
You don't have permission to access \"http://product.qa.api.redhat.com/svcrest/product/v3/products/SER0670/tree?\" on this server.

       

       

       

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            kflahert@redhat.com Kevin Flaherty
            rhn-support-nkathole Nikhil Kathole
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              Updated:
              Resolved: