Uploaded image for project: 'Red Hat Advanced Cluster Security'
  1. Red Hat Advanced Cluster Security
  2. ROX-29162

[UI] Users unable to proceed in the schedules wizard due to missing Compliance Operator missing in their clusters

    • Icon: Epic Epic
    • Resolution: Duplicate
    • Icon: Undefined Undefined
    • None
    • None
    • Compliance Workflows
    • None
    • [UI] Users unable to proceed in the schedules wizard due to missing Compliance Operator missing in their clusters
    • Product / Portfolio Work
    • False
    • Hide

      None

      Show
      None
    • False
    • ROX-28348OCP Infrastructure Compliance GA
    • Not Selected
    • Done
    • ROX-28348 - OCP Infrastructure Compliance GA

      Description:

      During the Red Hat Advanced Cluster Security schedule process, users encounter a roadblock between the 3rd and 4th stages. The cause is that Compliance Operator not installed in the clusters OR the compliance operator version installed in the cluster is older than v1.6.
      When this occurs, the installation wizard appears to halt, preventing users from proceeding further in the schedules wizard. 
      We think this is one of the reasons around 50% of the customers drop between 3th and 4th stages (based on telemetry data).

      Steps to Reproduce:

      1. Create a new schedule
      2. Proceed through the initial stages of the wizard. (Step 1- Set parameters)
      3. Reach the point where the wizard attempts to configur the target cluster's compliance settings (Step 2 - Select Clusters). Operator status shows 'Unhealthy', however it allows you to select that cluster and move to 'Next'.
      4. Once you reach to Step 3 - Select profiles, the wizard shows the following error not allowing the customers to continue.

       

      Expected Behavior:

      The installation wizard must prevent users from proceeding with unhealthy target clusters. Furthermore, if the Compliance Operator is not installed or is an unsupported version (older than v1.6), the wizard should clearly inform the user that it is a prerequisite for the current stage and the minimum required version.

        1. image (16).png
          image (16).png
          471 kB
        2. image (17).png
          image (17).png
          553 kB

              Unassigned Unassigned
              rh-ee-masimonm Maria Simon Marcos
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: