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  1. Red Hat Process Automation Manager
  2. RHPAM-4142

Error "Invalid use of BasicClientConnManager: connection still allocated." when trying to navigate to the Users page for the large number of users in RHSSO

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Details

    • Bug
    • Status: New (View Workflow)
    • Major
    • Resolution: Unresolved
    • 7.8.1.GA
    • None
    • Business Central
    • False
    • False
    • 2022 Week 14-16 (from Apr 4), 2022 Week 17-19 (from Apr 25)

    Description

      When a large number of users is added to the RHSSO, the attempt to navigate to the Admin -> Users page in the Business Central fails (sometimes) with the pop up error message: 

       

      "An error was produced during the user information search query. java.lang.IllegalStateException:Invalid use of BasicClientConnManager: connection still allocated. Make sure to release the connection before allocating another one."

       

      The same error happens when trying to assign the actor for the human task in the process editor. 

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            abkuma abhishek kumar
            rhn-support-bkramer1 Biljana Kramer
            Barbora Siskova Barbora Siskova
            Barbora Siskova Barbora Siskova
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            Dates

              Created:
              Updated: