Problem Statement
The customer is running OpenShift on IBM Mainframe (s390x architecture) in a disconnected environment. Currently, the Red Hat Offline Knowledge Portal supports only x86_64 and aarch64 architectures. There is a need to include support for the s390x architecture to enable deployment in their environment.

User Experience & Workflow
The customer plans to deploy the Offline Knowledge Portal within their infrastructure, which is based entirely on OpenShift running on IBM mainframe systems. Support for the s390x architecture is essential to ensure compatibility with their existing platform and to maintain a smooth deployment and usage experience.

Requirements
As a Federal Bank, the customer operates in a secure and isolated environment, using only mainframe-based platforms. Ensuring that the Offline Knowledge Portal is available for s390x is critical to align with their IT strategy and compliance requirements.

Business Impact

Enabling s390x support for the Offline Knowledge Portal would:

• Provide the customer with local, uninterrupted access to Red Hat documentation in a disconnected setup.

• Enhance productivity and reduce reliance on external connectivity.

• Improve the overall user experience and support readiness in a regulated financial environment.