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  1. Red Hat OpenShift Data Science
  2. RHODS-6405

Hybrid SRE Phase 4: SRE Community Involvement & Running State

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      Definition of Done for Phase 4:

      1. Running State is Sustainable!

        1.
        		 Toil is manageable (below 50% of operational time) and on track to be automated where possible Sub-task New Undefined Unassigned
        2.
        		 Team handles the vast majority of alerts and is feeding alert RCAs back into their prioritization process. Sub-task New Undefined Unassigned
        3.
        		 Escalations to SRE are trending downward on goal to be a very small percentage (<10%) Sub-task New Undefined Unassigned
        4.
        		 Contribute to Community -- Operate First (Optional) Sub-task New Undefined Unassigned
        5.
        		 Participate in "Buddy System" for new teams joining the Hybrid SRE model Sub-task New Undefined Unassigned
        6.
        		 Give feedback into the prodcess and improve it for other teams in the future. Sub-task New Undefined Unassigned

            Unassigned Unassigned
            kat@redhat.com Kat Keane
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              Created:
              Updated: