I believe RHODS Dashboard is using Analytics.js Classic to send telemetry events to segment.io.
According to the document Upgrade to Analytics.js 2.0: Segment ended support and maintenance for Analytics.js Classic on August 31, 2022. On February 28, 2023, Segment will remove access to Analytics.js Classic.
I think the integration with segment.io should be updated to use Analytics.js 2.0