Uploaded image for project: 'Red Hat Insights Engineering'
  1. Red Hat Insights Engineering
  2. RHINENG-16353

A system still listed in Malware app even after remediating the malware detected on it

XMLWordPrintable

    • Icon: Task Task
    • Resolution: Unresolved
    • Icon: Normal Normal
    • None
    • None
    • Malware

      ** Note that this is a public ticket, please refrain from adding any sensitive data. **

      Description of Problem

      The Malware app works a bit differently than Remediations or Vulnerabilities app. In case of the latter two, Once the affected problem is fixed, the detected system is removed from the view or list of affected. 

       

      In case of Malware app, Once detected a system with malware, even if that is fixed, The "Status: Matched" filter will continue to list those systems resulting in anomaly in the expected behavior. 

      How reproducible

      (Always)

      Steps to Reproduce

      1. Register a system with insights and place a file with malware signature embedded in it. 
      2. Run the malware scan on the system and have it displayed in https://console.redhat.com/insights/malware/systems 
      3. Now remove the malware file from the system and re-run the scan
      4. Revisit the system in https://console.redhat.com/insights/malware/systems 

      Actual Behavior

      Step 2: System is listed in "Status: Matched" filter context and Last Status is Matched 
      Step 4: System is still listed in  "Status: Matched" filter context but the Last Status is "not Matched"

      Even if we click open the system, click on the signature and Set a Match Status as Resolved, The system remains listed i.e. same as Step 4. 

      Expected Behavior

      If no malware matches or Last Status is Not Matched, then the system should not pop-up in the list of affected\matched systems.

      Business Impact / Additional info

      Confusing user experience around Malware app. 

              rhn-support-chenderso Chris Henderson
              rhn-support-saydas Sayan Das
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: