-
Bug
-
Resolution: Done
-
Major
-
None
-
Important
-
2
-
Advsior Sprint 202501
-
** Note that this is a public ticket, please refrain from adding any sensitive data. **
Description of Problem
Exporting the Advisor recommendation is possible but all the KB links mentioned in the same results in 404 not found when opened in the browser
How reproducible
(Always)
Steps to Reproduce
- Open https://console.redhat.com/insights/advisor/recommendations#SIDs=&tags=
- Export the data in CSV
- Open the file and look at Column F ( solution _url column )
Actual Behavior
Every single link is broken. Every URL is like this
https://access.redhat.com/solution/7041246
Whereas the actual link is https://access.redhat.com/articles/7041246
In seems, during the export
- The ID is picked up for Article or Solution 7041246
- Then it is simply concatenated with https://access.redhat.com/solution
Expected Behavior
Correct URls are exported.
Business Impact / Additional info
Bad user experience and wrong data in Exported data led to unexpected delays with the remediation process.