** Note that this is a public ticket, please refrain from adding any sensitive data. **

Description of Problem:

The insights-client-results service fails with the below error on several servers after a leap upgrade from RHEL 7.9 to 8.10.

#insights-client --check-results
'ascii' codec can't decode byte 0xe2 in position 543: ordinal not in range(128)

Please provide the package NVR for which bug is seen:

insights-client-3.2.2-2.el8.noarch

How reproducible

Always

Is this a regression issue:

( Yes/No) 

Steps to Reproduce

• Leap upgrade RHEL 7.9 to RHEL 810

• Register with Insights

• Run the `insights-client  --check-results` command

Actual Behavior

The insights-client-results service fails with "'ascii' codec can't decode byte 0xe2 in position 543: ordinal not in range(128)" error.

Expected Behavior

The insights-client-results service should not fail.

Additional info

• Tried downloading the insights-core egg manually and restarting the insights-client-results service but the service still fails.
• Also, tried `export LC_ALL="en_US.UTF-8"` still the same issue.
• Tried re-registering the host with Insights, no progress.