Uploaded image for project: 'Red Hat Insights Strategy'
  1. Red Hat Insights Strategy
  2. RHIN-1793

RFE: Allow 'cloning' of existing Access Requests

XMLWordPrintable

    • Icon: Feature Request Feature Request
    • Resolution: Unresolved
    • Icon: Normal Normal
    • None
    • None
    • RFE
    • Not Selected

      ** Note that this is a public ticket, please refrain from adding any sensitive data. **

      Description of Problem

      How reproducible

      Always

      Steps to Reproduce

      1. n/a

      Actual Behavior

      Currently not possible, a new request needs to be made from scratch.

      Expected Behavior

      An option to

      1. Select an existing Access Request (regardless of status)
      2. Clone/duplicate/copy the request
      3. this should open the 'Create request' wizard with all of the information filled in from the existing request so that the user can modify any option while keeping the rest of the options the same.

      Business Impact / Additional info

      Several use cases:

      1. Send the same type of request to multiple customers
      2. renew an expired request
      3. resend a denied request after discussing it with the customer
      4. etc.

              Unassigned Unassigned
              rhn-support-bmertens Bram Mertens
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated: