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  1. Red Hat Insights Strategy
  2. RHIN-1793

RFE: Allow 'cloning' of existing Access Requests

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    • Icon: Feature Request Feature Request
    • Resolution: Unresolved
    • Icon: Normal Normal
    • None
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    • RFE
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      Description of Problem

      How reproducible

      Always

      Steps to Reproduce

      1. n/a

      Actual Behavior

      Currently not possible, a new request needs to be made from scratch.

      Expected Behavior

      An option to

      1. Select an existing Access Request (regardless of status)
      2. Clone/duplicate/copy the request
      3. this should open the 'Create request' wizard with all of the information filled in from the existing request so that the user can modify any option while keeping the rest of the options the same.

      Business Impact / Additional info

      Several use cases:

      1. Send the same type of request to multiple customers
      2. renew an expired request
      3. resend a denied request after discussing it with the customer
      4. etc.

            Unassigned Unassigned
            rhn-support-bmertens Bram Mertens
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              Created:
              Updated: