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  1. Red Hat Internal Developer Platform
  2. RHIDP-8773

Orchestrator GA - Support Enablement and Readiness

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    • Orchestrator GA - Support Enablement and Readiness
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    • RHDHPLAN-353Orchestrator GA - Engineering Readiness
    • To Do
    • RHDHPLAN-353 - Orchestrator GA - Engineering Readiness
    • QE Needed, Docs Needed, TE Needed, Customer Facing, PX Needed
    • 100% To Do, 0% In Progress, 0% Done

      EPIC Goal

      • Enable Red Hat Support to effectively handle customer inquiries and issues related to the new Orchestrator flavor in RHDH.
      • Provide training, documentation, and tools for support teams to troubleshoot and resolve Orchestrator-related issues.

      Goals (aka. expected user outcomes)

      • Provide consistent support experience for customers using the Orchestrator flavor.
      • Enable support teams to distinguish between RHDH core issues and Orchestrator-specific issues.

      Requirements (aka. Acceptance Criteria):

      • Support Documentation
      • Training
      • Tools and Processes
      • Knowledge Transfer

              lholmqui@redhat.com Lucas Holmquist
              psrna Pavol Srna
              RHIDP - Plugins
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                Created:
                Updated: