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  1. RHEL
  2. RHEL-89723

[HP BUG 10] [Sof-firmware] sof-firmware is missing for Intel ARL-HX

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    • Icon: Bug Bug
    • Resolution: Not a Bug
    • Icon: Critical Critical
    • None
    • rhel-10.0
    • linux-firmware
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    • rhel-kernel-maint
    • ssg_core_kernel
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    • False
    • False
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    • Unspecified
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    • x86_64
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      What were you trying to do that didn't work?

      Get sound output

      What is the impact of this issue to you?

      There is no sound output on my platform

      Please provide the package NVR for which the bug is seen:

      How reproducible is this bug?:

      100%

      Steps to reproduce

      1. Boot to OS
      2. Play music/or do sound test in setting
      3. There is no sound output

      Expected results

      sound output

      Actual results

      no sound output

      dmesg.txt

      [    8.995927] sof-audio-pci-intel-mtl 0000:80:1f.3: enabling device (0000 -> 0002)
      [    8.996800] sof-audio-pci-intel-mtl 0000:80:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
      [    8.997030] sof-audio-pci-intel-mtl 0000:80:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
      [    9.005249] sof-audio-pci-intel-mtl 0000:80:1f.3: use msi interrupt mode
      [    9.054969] sof-audio-pci-intel-mtl 0000:80:1f.3: hda codecs found, mask 5
      [    9.054991] sof-audio-pci-intel-mtl 0000:80:1f.3: using HDA machine driver skl_hda_dsp_generic now
      [    9.055000] sof-audio-pci-intel-mtl 0000:80:1f.3: NHLT device BT(0) detected, ssp_mask 0x4
      [    9.055010] sof-audio-pci-intel-mtl 0000:80:1f.3: BT link detected in NHLT tables: 0x4
      [    9.055018] sof-audio-pci-intel-mtl 0000:80:1f.3: DMICs detected in NHLT tables: 2
      [    9.057060] sof-audio-pci-intel-mtl 0000:80:1f.3: SOF firmware and/or topology file not found.
      [    9.057075] sof-audio-pci-intel-mtl 0000:80:1f.3: Supported default profiles
      [    9.057081] sof-audio-pci-intel-mtl 0000:80:1f.3: - ipc type 1 (Requested):
      [    9.057087] sof-audio-pci-intel-mtl 0000:80:1f.3:  Firmware file: intel/sof-ipc4/arl-s/sof-arl-s.ri
      [    9.057094] sof-audio-pci-intel-mtl 0000:80:1f.3:  Topology file: intel/sof-ace-tplg/sof-hda-generic-2ch.tplg
      [    9.057100] sof-audio-pci-intel-mtl 0000:80:1f.3: Check if you have 'sof-firmware' package installed.
      [    9.057105] sof-audio-pci-intel-mtl 0000:80:1f.3: Optionally it can be manually downloaded from:
      [    9.057109] sof-audio-pci-intel-mtl 0000:80:1f.3:    https://github.com/thesofproject/sof-bin/
      [    9.060869] sof-audio-pci-intel-mtl 0000:80:1f.3: error: sof_probe_work failed err: -2

        1. dmesg.txt
          122 kB
          Letitia Tsai

              rhn-support-dvlasenk Denys Vlasenko
              letitiahappinessss Letitia Tsai
              Denys Vlasenko Denys Vlasenko
              Laura Trivelloni Laura Trivelloni
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                Created:
                Updated:
                Resolved: