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  1. RHEL
  2. RHEL-83445

Delayed UI response - Image Mode

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Undefined Undefined
    • None
    • rhel-9.6
    • PackageKit
    • No
    • Moderate
    • rhel-display-hw-multimedia
    • ssg_display
    • 5
    • False
    • False
    • Hide

      None

      Show
      None
    • Yes
    • None
    • None
    • None
    • Known Issue
    • Hide
      Cause: System installed in image mode, which is using a graphical session, tries to get and install updates on logout/restart/power off.
      Consequence: The logout/restart/power off may be delayed by an extra timeout.
      Workaround: disabling packagekit.service; systemctl disable packagekit.service && systemctl stop packagekit.service
      Result: No unnecessary timeout on logout/restart/power off.
      Show
      Cause: System installed in image mode, which is using a graphical session, tries to get and install updates on logout/restart/power off. Consequence: The logout/restart/power off may be delayed by an extra timeout. Workaround: disabling packagekit.service; systemctl disable packagekit.service && systemctl stop packagekit.service Result: No unnecessary timeout on logout/restart/power off.
    • Proposed
    • Unspecified
    • Unspecified
    • Unspecified
    • x86_64
    • None

      What were you trying to do that didn't work?

      trying to log out take extended amount time, after clicking on logout nothing happens for like a minute after which the logout window is displayed
      Tested on baremetal. Image location if needed: quay.io/tpelka/test_9.6:bootc
      Does not seems to be issue on standard rpm mode, tried combination of masking and stopping the packagekit services and nothing change the behavior.

      What is the impact of this issue to you? Login out, restart and poweroff takes extended amount of time

      Please provide the package NVR for which the bug is seen: PackageKit-1.2.6-1.el9.x86_64

      How reproducible is this bug?: 100%

      Steps to reproduce

      1.  install image mode with UI
      2.  Log in
      3. try to log out

       

      Window and journal log of  "gnome-shell[2183]:" shows at the same time.

      LOG:

      Mar 13 16:16:06 localhost.localdomain gnome-shell[2183]: Failed to get update info from PackageKit: Timeout was reached
      Mar 13 16:16:10 localhost.localdomain gnome-session-binary[2167]: Entering running state
      Mar 13 16:17:54 localhost.localdomain gnome-shell[2183]: Failed to get update info from PackageKit: Timeout was reached
      Mar 13 16:17:58 localhost.localdomain gnome-session-binary[2167]: Entering running state
        
      [root@localhost ~]# systemctl status packagekit.service 
      ○ packagekit.service - PackageKit Daemon
           Loaded: loaded (/usr/lib/systemd/system/packagekit.service; static)
           Active: inactive (dead)

      Mar 13 16:08:20 localhost.localdomain systemd[1]: PackageKit Daemon was skipped because of an unmet condition check (ConditionPathExists=!/run/ostree-booted).
      [root@localhost ~]# systemctl status packagekit
      packagekit-offline-update.service  packagekit.service                 
      [root@localhost ~]# systemctl status packagekit-offline-update.service 
      ○ packagekit-offline-update.service - Update the operating system whilst offline
           Loaded: loaded (/usr/lib/systemd/system/packagekit-offline-update.service; static)
           Active: inactive (dead)

              rhn-engineering-rhughes Richard Hughes
              rh-ee-pekopec Peter Kopec
              Richard Hughes Richard Hughes
              Bohdan Milar Bohdan Milar
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                Created:
                Updated: