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Bug
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Resolution: Won't Do
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Normal
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None
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rhel-8.2.0
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None
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Moderate
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subs-client-tools
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0
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False
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False
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None
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None
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None
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None
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If docs needed, set a value
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x86_64
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None
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57,005
Description of problem:
The following error is shown when running `LC_ALL=C subscription-manager list --consumed`
~~~
UnicodeEncodeError: 'ascii' codec can't encode characters in position 0-3: ordinal not in range(128)
~~~
When sos runs commands it explicitly sets "LC_ALL=C" so that collation etc. is predictable regardless of the locale that the system is configured to use. Since this does not permit non-ASCII characters in ASCII encodings it leads to errors when these appear in the output of the command (probably due to some names or other values that are using characters that do not exist in ASCII).
That's why it is better to set codecs explicitly or to set the 'errors' keyword argument to a value that either ignores these non-encodable values, or that replaces them with hex escapes:
string.encode('utf8', errors='ignore')
string.encode('utf8', errors='replace')
It's possible that today sos would be better off setting LC_ALL to a value that /does/ allow Unicode, i.e. LC_ALL=C.UTF-8 but this would still leave this bug in subscription-manager - a user setting LC_ALL=C would still see the same problem.
Version-Release number of selected component (if applicable):
subscription-manager-cockpit-1.26.16-1.el8.noarch
subscription-manager-rhsm-certificates-1.26.16-1.el8.x86_64
python3-subscription-manager-rhsm-1.26.16-1.el8.x86_64
subscription-manager-initial-setup-addon-1.26.16-1.el8.x86_64
dnf-plugin-subscription-manager-1.26.16-1.el8.x86_64
subscription-manager-1.26.16-1.el8.x86_64
How reproducible:
100%
Steps to Reproduce:
- yum install glibc-langpack-ja
- localectl set-locale LANG=ja_JP.UTF-8
- Register the system
- `LC_ALL=C subscription-manager list --consumed` or run sos and try to cat the contents of sos_commands/subscription_manager/*
Actual results:
- LC_ALL=C subscription-manager list --consumed
~~~
-------------------------------------------
Traceback (most recent call last):
File "/usr/sbin/subscription-manager", line 11, in <module>
load_entry_point('subscription-manager==1.26.16', 'console_scripts', 'subscription-manager')()
File "/usr/lib64/python3.6/site-packages/subscription_manager/scripts/subscription_manager.py", line 87, in main
return managercli.ManagerCLI().main()
File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2996, in main
ret = CLI.main(self)
File "/usr/lib64/python3.6/site-packages/subscription_manager/cli.py", line 183, in main
return cmd.main()
File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 536, in main
return_code = self._do_command()
File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2704, in _do_command
self.print_consumed(service_level=self.options.service_level, filter_string=self.options.filter_string, pid_only=self.options.pid_only)
File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2721, in print_consumed
print(" " + _("Consumed Subscriptions"))
UnicodeEncodeError: 'ascii' codec can't encode characters in position 3-18: ordinal not in range(128)
~~~
Expected results:
- subscription-manager identity
~~~
システム ID: d85f22b4-6cee-4bb4-a374-512355231a91
名前: ktordeur-rhel82-test-register.sysmgmt.lan
組織名: Default Organization
組織 ID: Default_Organization
環境名: Library
~~~
- subscription-manager list --installed
~~~
-------------------------------------------
インストール済み製品のステータス
-------------------------------------------
製品名: Red Hat Enterprise Linux for x86_64
製品 ID: 479
バージョン: 8.2
アーキテクチャー: x86_64
状態: サブスクライブ済み
状態の詳細:
開始: 2013年04月24日
終了: 2022年01月01日
~~~
Additional info:
[root@ktordeur-rhel82-test-register ~]# locale
LANG=ja_JP.UTF-8
LC_CTYPE=en_US.UTF-8
LC_NUMERIC="ja_JP.UTF-8"
LC_TIME="ja_JP.UTF-8"
LC_COLLATE="ja_JP.UTF-8"
LC_MONETARY="ja_JP.UTF-8"
LC_MESSAGES="ja_JP.UTF-8"
LC_PAPER="ja_JP.UTF-8"
LC_NAME="ja_JP.UTF-8"
LC_ADDRESS="ja_JP.UTF-8"
LC_TELEPHONE="ja_JP.UTF-8"
LC_MEASUREMENT="ja_JP.UTF-8"
LC_IDENTIFICATION="ja_JP.UTF-8"
LC_ALL=
[root@ktordeur-rhel82-test-register ~]# localectl
System Locale: LANG=ja_JP.UTF-8
VC Keymap: us
X11 Layout: n/a
[root@ktordeur-rhel82-test-register ~]# subscription-manager facts --list | grep default_locale
system.default_locale: en_US.UTF-8
[root@ktordeur-rhel82-test-register ~]# LANG=ja_JP.UTF-8 subscription-manager facts --list | grep default_locale
system.default_locale: en_US.UTF-8