Uploaded image for project: 'RHEL'
  1. RHEL
  2. RHEL-6694

[bnxt] The inbox NIC driver of CoreOS4.9 failure causes OS reboot during OS shutdown.

    • None
    • Moderate
    • rhel-sst-network-drivers
    • ssg_networking
    • 1
    • False
    • Hide

      None

      Show
      None
    • None
    • None
    • None
    • None
    • If docs needed, set a value
    • None

      Description of problem:
      HPE NIC driver failure causes OS reboot during OS shutdown.

      The customer's environment uses OpenShift's coreOS and would like to confirm if the same problem has been or will be fixed in RHEL.

      The bug that is causing the problem is as follows.
      https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_21c1efe295c748e7b7e5b705bb#tab-history
      ```
      ・This product addresses an issue where Receive (RX) packet crash under heavy traffic.
      ・This product addresses an issue where system crash when the driver unloads while firmware reset is in progress.
      ```

      We have asked HPE via the customer for the Commit ID of the fix, etc. to see if this bug has been fixed in the RHEL inbox package, but have not received a valid response.

      Sorry for the lack of information, but could you please confirm if this fix is also applied to RHEL?

      Version-Release number of selected component (if applicable):
      OCP4.9
      RHCSO is applicable to RHEL8.

      Actual results:
      A hardware error occurs during OS shutdown and the system is rebooted.

      Expected results:
      OS shutdown is executed normally.

              rhn-engineering-jkc Ken Cox (Inactive)
              rhn-support-rnoma Ryoji Noma
              Ken Cox Ken Cox (Inactive)
              Tianhao Zhao Tianhao Zhao
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: