Uploaded image for project: 'RHEL'
  1. RHEL
  2. RHEL-58343

Warning "Remote Host Configuration cannot get the user profile" when run "rhc connect" with satellite

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Undefined Undefined
    • None
    • rhel-10.0.beta
    • rhc
    • None
    • No
    • None
    • rhel-sst-csi-client-tools
    • 13
    • False
    • Hide

      None

      Show
      None
    • None
    • None
    • None
    • None
    • None

      What were you trying to do that didn't work?

      Warning "Remote Host Configuration  cannot get the user profile" when run "rhc connect" with satellite

      What is the impact of this issue to you?

      Please provide the package NVR for which the bug is seen:

      insights-client-3.2.8-1.el10.noarch

      rhc-0.2.4-6.el10.x86_64

      How reproducible is this bug?:

      always

      Steps to reproduce

      1. Run "rhc connect" on the RHEL-10.0-20240909.0 with satellite614:

      [root@dell-r640-008 integration-tests]# rhc connect --activation-key="xxx" --organization="xxx"

      Connecting dell-r640-008.dsal.lab.eng.pek2.redhat.com to Red Hat.

      This might take a few seconds.

       

      ● Connected to Red Hat Subscription Management

      ● Connected to Red Hat Insights

      ● Activated the Remote Host Configuration daemon

       

      Successfully connected to Red Hat!

       

      Manage your connected systems: https://red.ht/connector

       

      STEP                       DURATION 

      Remote Host Configuration  9ms       

      rhsm                       9.999s    

      insights                   54.229s   

       

      The following errors were encountered during connect:

       

      TYPE  STEP                       ERROR 

      WARN  Remote Host Configuration  cannot get the user profile: Get "https://ci-vm-10-0-138-107.hosted.upshift.rdu2.redhat.com/redhat_access/r/insights/platform/config-manager/v2/profiles/current": tls: failed to verify certificate: x509: certificate signed by unknown authority

       

      [root@dell-r640-008 integration-tests]# echo $?

      0

       

      Expected results

      No warning on the output.

      Actual results

      A warning showed: 

      WARN  Remote Host Configuration  cannot get the user profile: Get "https://ci-vm-10-0-138-107.hosted.upshift.rdu2.redhat.com/redhat_access/r/insights/platform/config-manager/v2/profiles/current": tls: failed to verify certificate: x509: certificate signed by unknown authority

              csi-client-tools-bugs CSI Client Tools Bugs Bot
              qianzhan@redhat.com Qianqian Zhang
              CSI Client Tools Bugs Bot CSI Client Tools Bugs Bot
              CSI Client Tools Bugs Bot CSI Client Tools Bugs Bot
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: