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  1. RHEL
  2. RHEL-53962

[virtio-win][installer] Drivers still could be installed even though press the ‘Cancel’ button during installation

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    • No
    • Moderate
    • CustomerScenariosInitiative
    • rhel-virt-windows
    • ssg_virtualization
    • None
    • QE ack
    • False
    • False
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    • Yes
    • Red Hat Enterprise Linux
    • None
    • Known Issue
    • Hide
      .Installing the VirtIO-Win bundle cannot be canceled

      Currently, if you start the installation of `virtio-win` drivers from the VirtIO-Win installer bundle in a Windows guest operating system, clicking the `Cancel` button during the installation does not correctly stop it. The installer wizard interface displays a "Setup Failed" screen, but the drivers are installed and the IP address of the guest is reset.
      Show
      .Installing the VirtIO-Win bundle cannot be canceled Currently, if you start the installation of `virtio-win` drivers from the VirtIO-Win installer bundle in a Windows guest operating system, clicking the `Cancel` button during the installation does not correctly stop it. The installer wizard interface displays a "Setup Failed" screen, but the drivers are installed and the IP address of the guest is reset.
    • Done
    • x86_64
    • Windows
    • None

      What were you trying to do that didn't work?
      Try to click the 'Cancel' button during the installation of the installer bundle, even though cancel succeed, check the virtio-win drivers in device manager, they were all installed.

      Please provide the package NVR for which bug is seen:
      virtiofsd-1.10.1-1.el9.x86_64
      qemu-kvm-9.0.0-6.el9.x86_64
      edk2-ovmf-20240524-1.el9.noarch
      seabios-bin-1.16.3-2.el9.noarch
      kernel-5.14.0-479.el9.x86_64
      virtio-win-prewhql-0.1-262

      How reproducible:
      100%

      Steps to reproduce
      1. start install the installer bundle in a new windows guest, such as win2025.
      2. during the drivers were installing, click the 'Cancel' button
      3. after the cancel procedure finished, check the virtio-win device in device manager

      Actual results
      All virtio-win drivers were installed.

      Expected results
      All the drivers/service could be roll back to original status.

        1. installer-cancel-fail.png
          installer-cancel-fail.png
          1.01 MB
        2. rollback_error_screenshot.png
          rollback_error_screenshot.png
          22 kB
        3. setupapi.dev.log
          161 kB
        4. setupapi.dev-1.log
          158 kB
        5. two_installers.png
          two_installers.png
          182 kB
        6. Virtio-win-guest-tools_20240726110526.log
          16 kB
        7. Virtio-win-guest-tools_20250807232535.log
          16 kB

              rhn-support-vrozenfe Vadim Rozenfeld
              rhn-support-xiagao Xiaoling Gao
              Meirav Dean Meirav Dean
              Xiaoling Gao Xiaoling Gao
              Jiří Herrmann Jiří Herrmann
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                Created:
                Updated: