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  1. RHEL
  2. RHEL-51169

Uninstalling vmware-tools from windows guest sometimes fails with exit code 1618 or exit code 1603

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Major Major
    • rhel-9.5
    • rhel-9.5
    • virt-v2v
    • virt-v2v-2.5.6-3.el9
    • No
    • Important
    • ZStream
    • sst_virtualization
    • ssg_virtualization
    • 23
    • 25
    • 2
    • False
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    • Migration Toolkit for Virtualization
    • None
    • Approved Blocker
    • x86_64
    • None

      Description of problem:
      Uninstalling vmware-tools from windows guest sometimes fails with exit code 1618 or exit code 1603

      Version-Release number of selected component (if applicable):
      virt-v2v-2.5.5-3.el9.x86_64
      libguestfs-1.50.2-1.el9.x86_64
      libguestfs-winsupport-9.3-1.el9_3.x86_64
      guestfs-tools-1.51.6-4.el9.x86_64
      nbdkit-1.38.3-1.el9.x86_64
      libnbd-1.20.2-2.el9.x86_64
      libvirt-libs-10.5.0-4.el9.x86_64
      qemu-img-9.0.0-7.el9.x86_64

      How reproducible:
      90%

      Steps to Reproduce:
      1. Convert some VMware windows guests with timezone 'UTC-05:00 Eastern Time (US & Canda)' and different Short_date Long_date, and with VMware-tools installed, check status of qemu-ga and vmware-tools in guests after v2v conversion, the test results are summarized as follows:
                                                                                                            QEMU-GA                             VMware-tools
      esx7.0-win2019-x86_64-virt-v2v-2.5.5-3-host-asia                  FAIL with system error 258   FAIL with exit code 1603
      esx7.0-win2019-x86_64-virt-v2v-2.5.5-3-host-asia-try-again  PASS                                         FAIL with exit code 1603
      esx7.0-win2022-x86_64-virt-v2v-2.5.5-3-host-asia                   PASS                                         FAIL with exit code 1618
      esx8.0-win11-efi-UTC-5-vmware-tools-12.2.0                           FAIL with no log                      PASS
      esx8.0-win2016-x86_64-efi-vmware-tools-12.2.0                     PASS                                         FAIL with exit code 1618
      esx8.0-win2019-x86_64-efi-vmware-tools-12.2.0                     FAIL with system error 258   FAIL with exit code 1603
      esx8.0-win2019-x86_64-efi-vmware-tools-12.2.0-try-again     FAIL with system error 258   FAIL with exit code 1603
      esx8.0-win2022-x86_64-efi-vmware-tools-12.2.0                       PASS                                        FAIL with exit code 1618
      esx8.0-win2025-x86_64-efi-vmware-tools-12.2.0                       PASS                                        FAIL with exit code 1618

      Actual results:
      As above description

      Expected result:
      Fix the bug 

      Additional info:
      Similar bug: https://issues.redhat.com/browse/RHEL-7487

       

        1. 5000-0005-uninstall-VMware-Tools.log.txt
          98 kB
          Richard Jones
        2. esx7.0-win2019-x86_64-1603-error.log
          95 kB
          Richard Jones
        3. esx8.0-win10-x86_64-1603-error.log
          98 kB
          Richard Jones
        4. esx8.0-win2025-x86_64-efi-1603-error.log
          98 kB
          Richard Jones
        5. exit-code-1603.png
          73 kB
          Ming Xie
        6. exit-code-1618.png
          65 kB
          Ming Xie

            rhn-eng-rjones Richard Jones
            mxie@redhat.com Ming Xie
            virt-maint virt-maint
            Ming Xie Ming Xie
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              Created:
              Updated: