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  1. RHEL
  2. RHEL-31756

Getting "Unexpected error response from GetNameOwner(): Connection terminated", causing various services to be stopped unexpectedly

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    • rhel-9.2.0
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      What were you trying to do that didn't work?

      We have a customer using OpenShift based on systemd-252-14.el9_2.3 that got a service disruption because of losing Network connectivity.
      It appears that at the time issue occurred systemd stopped multiple services due to some DBus timeout failure:

      Feb 09 10:05:57 [...] systemd[1]: Failed to process message type=error sender=org.freedesktop.DBus destination=n/a path=n/a interface=n/a member=n/a cookie=4294967295 reply_cookie=1 signature=s error-name=org.freedesktop.DBus.Error.NoReply error-message=Connection terminated: Connection timed out
Feb 09 10:05:57 [...] systemd[1]: Unable to add match type='signal',sender='org.freedesktop.DBus',path='/org/freedesktop/DBus',interface='org.freedesktop.DBus',member='NameOwnerChanged',arg0='org.freedesktop.login1', failing connection: Connection terminated
Feb 09 10:05:57 [...] systemd[1]: systemd-logind.service: Unexpected error response from GetNameOwner(): Connection terminated
Feb 09 10:05:57 [...] systemd[1]: systemd-logind.service: D-Bus name org.freedesktop.login1 now not owned by anyone.
Feb 09 10:05:57 [...] systemd[1]: systemd-logind.service: Changed running -> stop-sigterm
Feb 09 10:05:57 [...] systemd[1]: Unable to add match type='signal',sender='org.freedesktop.DBus',path='/org/freedesktop/DBus',interface='org.freedesktop.DBus',member='NameOwnerChanged',arg0='org.freedesktop.NetworkManager', failing connection: Connection terminated
Feb 09 10:05:57 [...] systemd[1]: NetworkManager.service: Unexpected error response from GetNameOwner(): Connection terminated
Feb 09 10:05:57 [...] systemd[1]: NetworkManager.service: D-Bus name org.freedesktop.NetworkManager now not owned by anyone.
Feb 09 10:05:57 [...] systemd[1]: NetworkManager.service: Changed running -> stop-sigterm
Feb 09 10:05:57 [...] NetworkManager[2507628]: <info>  [1707473157.2462] caught SIGTERM, shutting down normally.

      There was a report Upstream, which got fixed already: https://github.com/systemd/systemd/issues/15316

      Apparently the fix is not complete or some other condition happens, but there is no log to help troubleshoot this at all.

      Please provide the package NVR for which bug is seen:

      systemd-252-14.el9_2.3

      How reproducible:

      Didn't reproduce yet.

              msekleta@redhat.com Michal Sekletar
              rhn-support-rmetrich Renaud Métrich
              systemd maint mailing list systemd maint mailing list
              Frantisek Sumsal Frantisek Sumsal
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                Created:
                Updated: