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  1. RHEL
  2. RHEL-29345

[RFE] Allow For Pre-Authentication In Uploading SOS Reports.

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    • Resolution: Unresolved
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    • rhel-8.9.0.z
    • sos
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      {{3.
      What is the nature and description of the request?}}

      Re-add a way for customers to script the upload of sos reports.

       

      {{4. Why does the customer need this? (List
      the business requirements here)}}

      Customer wants to script the upload of sos reports – something he can run and not have to interact with.  With the SOSUPLOADUSER and SOSUPLOADPASSWORD shell environment variables now being deprecated and the requirement to now visit a sso.redhat.com URL after a sos report has been created, such automation is now impossible.

       

      {{5. How would the customer like to achieve
      this? (List the functional requirements here)}}

      The customer recommended being able to pre-authenticate to sso.redhat.com before the 'sos report' command is run.

      Another method might be to bring back the SOSUPLOADUSER and SOSUPLOADPASSWORD shell environment variables.

       

      {{6. For each functional requirement listed,
      specify how Red Hat and the customer can test to confirm the
      requirement is successfully implemented.}}

      {{{}Run the
      ‘sos report --upload --case-id=########’ command{}}}.

       

      {{7. Is there already an existing RFE upstream
      or in Red Hat Bugzilla?}}

      {{Not
      that I could find.}}

       

      {{8. Does the customer have any specific
      timeline dependencies and which release would they like to target
      (i.e. RHEL8, RHEL9)?}}

      {{Although
      RHEL 8 is near the end of its full support phase, the customer would
      like to see this ability added back to it.}}

       

      {{9. Is the sales team involved in this
      request and do they have any additional input?}}

      No.

       

      {{10. List any affected packages or
      components.}}

      sos

       

      {{11. Would the customer be able to assist in
      testing this functionality if implemented?}}

      Yes!

            rhn-support-jcastillo Jose Castillo
            rhn-support-bhoefer Bernie Hoefer
            Jose Castillo Jose Castillo
            no-user-match-found no-user-match-found
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              Created:
              Updated: