Uploaded image for project: 'RHEL'
  1. RHEL
  2. RHEL-26718

subscription-manager-cockpit desktop application not opening on RHEL 9

    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Undefined Undefined
    • None
    • rhel-9.3.0
    • cockpit
    • None
    • None
    • None
    • rhel-sst-cockpit
    • ssg_front_door
    • None
    • False
    • Hide

      None

      Show
      None
    • None
    • Red Hat Enterprise Linux
    • None
    • None
    • None
    • None

      What were you trying to do that didn't work?

      While logged in to GNOME on RHEL 9.3, I tried to open the "Red Hat Subscription Manager" application.  I see an authentication prompt flash on the screen, and then nothing happens.  

      Please provide the package NVR for which bug is seen:

      subscription-manager-cockpit-6-1.el9.noarch

      How reproducible:

      Every time

      Steps to reproduce

      1. Login in to GNOME on RHEL 9.3
      2. Try to open the "Red Hat Subscription Manager" application

      Expected results

      Application opens

      Actual results

      I see an authentication prompt flash on the screen, and then nothing happens.  

      The system journal shows:  Operator of unix-session:2 FAILED to authenticate to gain authorization for action org.cockpit-project.cockpit.root-bridge for unix-process:10286:280909 [<unknown>] (owned by unix-user:<myuseraccount>)

              jira-bugzilla-migration RH Bugzilla Integration
              rhn-support-briasmit Brian Smith
              RH Bugzilla Integration RH Bugzilla Integration
              Jan Scotka Jan Scotka
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: