What were you trying to do that didn't work?

Set auto_config=False and then run insights-client command on the host that is registered against satellite.

Please provide the package NVR for which bug is seen:

[root@kvm-01-guest24 ~]# insights-client --version

Client: 3.2.2

Core: 3.2.26-1

How reproducible:

always

Steps to reproduce

1. Register RHEL-9.4.0-20231121.14 against Satellite613, and register it to insights:

[root@kvm-01-guest24 ~]# subscription-manager  identity

system identity: be030676-bb89-4630-99fd-aa55b75ee7d7

name: kvm-01-guest24.lab.eng.rdu2.redhat.com

org name: INSIGHTS_QA_6089719_REM

org ID: INSIGHTS_QA_6089719_REM

environment name: Library/everything-cv

 

[root@kvm-01-guest24 ~]# insights-client --version

Client: 3.2.2

Core: 3.2.26-1

 

[root@kvm-01-guest24 ~]# insights-client --status

System is registered locally via .registered file. Registered at 2023-12-13T21:43:16.864686

Insights API confirms registration.

 

2. Set auto_config=False in insights-client.conf:

[root@kvm-01-guest24 ~]# cat /etc/insights-client/insights-client.conf | egrep "auto|disp"

auto_config=False

#auto_update=False

#display_name=test_hilti

 

3. Run insights-client cli:

[root@kvm-01-guest24 ~]# echo '' > /var/log/insights-client/insights-client.log

[root@kvm-01-guest24 ~]# insights-client

Unable to fetch egg url https://cert-api.access.redhat.com/r/insights/platform/module-update-router/v1/channel?module=insights-core: 401: Unauthorized. Defaulting to /release

Please ensure that the system is registered with RHSM for CERT auth, or that correct credentials are set in /etc/insights-client/insights-client.conf for BASIC auth.

Machine-id found, insights-client can not be registered. Please, unregister insights-client first: `insights-client --unregister`

 

4. Check the insights-client.log:

[root@kvm-01-guest24 ~]# cat /var/log/insights-client/insights-client.log

 

2023-12-14 00:32:47,676    DEBUG insights.client.client Logging initialized

2023-12-14 00:32:47,676    DEBUG root Loaded initial egg: /var/lib/insights/last_stable.egg/insights

2023-12-14 00:32:47,677    DEBUG insights.client /usr/bin/gpg --verify --keyring /etc/insights-client/redhattools.pub.gpg /var/lib/insights/last_stable.egg.asc /var/lib/insights/last_stable.egg

2023-12-14 00:32:47,691    DEBUG insights.client GPG return code: 0

2023-12-14 00:32:48,133    DEBUG insights.client.client Logging initialized

2023-12-14 00:32:48,133    DEBUG insights.client.auto_config Updated base_url: cert-api.access.redhat.com/r/insights

2023-12-14 00:32:48,170    DEBUG insights.client /usr/bin/gpg --verify --keyring /etc/insights-client/redhattools.pub.gpg /var/lib/insights/last_stable.egg.asc /var/lib/insights/last_stable.egg

2023-12-14 00:32:48,185    DEBUG insights.client GPG return code: 0

2023-12-14 00:32:48,657    DEBUG insights.client.client Logging initialized

2023-12-14 00:32:48,657    DEBUG insights.client.auto_config Updated base_url: cert-api.access.redhat.com/r/insights

2023-12-14 00:32:48,657    DEBUG insights.client Egg update enabled

2023-12-14 00:32:48,659    DEBUG insights.client Beginning core fetch.

2023-12-14 00:32:48,728  NETWORK insights.client.connection GET https://cert-api.access.redhat.com/r/insights/platform/module-update-router/v1/channel?module=insights-core

2023-12-14 00:32:48,982  NETWORK insights.client.connection HTTP Status: 401 Unauthorized

2023-12-14 00:32:48,982  NETWORK insights.client.connection HTTP Response Text: {"errors":[\{"status":401,"detail":"Insights services authentication failed","meta":{"response_by":"gateway"}}]}

 

2023-12-14 00:32:48,982  WARNING insights.client Unable to fetch egg url https://cert-api.access.redhat.com/r/insights/platform/module-update-router/v1/channel?module=insights-core: 401: Unauthorized. Defaulting to /release

2023-12-14 00:32:48,983    DEBUG insights.client Found etag "ceef6ed66858aad2a6ac79c6a7f137bb:1702271307.462476"

2023-12-14 00:32:48,984    DEBUG insights.client Making request to https://cert-api.access.redhat.com/r/insights/v1/static/release/insights-core.egg for new core

2023-12-14 00:32:48,984  NETWORK insights.client GET https://cert-api.access.redhat.com/r/insights/v1/static/release/insights-core.egg

2023-12-14 00:32:48,984    DEBUG insights.client Requesting new file with etag "ceef6ed66858aad2a6ac79c6a7f137bb:1702271307.462476"

2023-12-14 00:32:48,984  NETWORK insights.client.connection GET https://cert-api.access.redhat.com/r/insights/v1/static/release/insights-core.egg

2023-12-14 00:32:49,001  NETWORK insights.client.connection HTTP Status: 304 Not Modified

2023-12-14 00:32:49,001  NETWORK insights.client.connection HTTP Response Text:

2023-12-14 00:32:49,001    DEBUG insights.client Status code: 304

2023-12-14 00:32:49,001    DEBUG insights.client Last-Modified: Mon, 11 Dec 2023 05:08:17 GMT

2023-12-14 00:32:49,002    DEBUG insights.client ETag: "ceef6ed66858aad2a6ac79c6a7f137bb:1702271307.462476"

2023-12-14 00:32:49,002    DEBUG insights.client Date: Thu, 14 Dec 2023 05:32:48 GMT

2023-12-14 00:32:49,002    DEBUG insights.client Connection: keep-alive

2023-12-14 00:32:49,002    DEBUG insights.client content-disposition: attachment

2023-12-14 00:32:49,002    DEBUG insights.client Content-Type: application/zip

2023-12-14 00:32:49,002    DEBUG insights.client ETag: "ceef6ed66858aad2a6ac79c6a7f137bb:1702271307.462476"

2023-12-14 00:32:49,002    DEBUG insights.client No data received

2023-12-14 00:32:49,002    DEBUG insights.client Tags match, not updating core

2023-12-14 00:32:49,002    DEBUG insights.client Deleting temp directory /tmp/tmpi1kubucf.

2023-12-14 00:32:49,061    DEBUG insights.client /usr/bin/gpg --verify --keyring /etc/insights-client/redhattools.pub.gpg /var/lib/insights/last_stable.egg.asc /var/lib/insights/last_stable.egg

2023-12-14 00:32:49,078    DEBUG insights.client GPG return code: 0

2023-12-14 00:32:49,522    DEBUG insights.client.client Logging initialized

2023-12-14 00:32:49,522    DEBUG insights.client.auto_config Updated base_url: cert-api.access.redhat.com/r/insights

2023-12-14 00:32:49,522    DEBUG insights.client.utilities Client version: 3.2.2

2023-12-14 00:32:49,522    DEBUG insights.client.utilities Core version: 3.2.26-1

2023-12-14 00:32:49,522    DEBUG insights.client.utilities All egg versions:

2023-12-14 00:32:49,523    DEBUG insights.client.utilities ENV egg not defined.

2023-12-14 00:32:49,523    DEBUG insights.client.utilities /var/lib/insights/newest.egg not found.

2023-12-14 00:32:49,781    DEBUG insights.client.utilities /var/lib/insights/last_stable.egg: 3.2.26-1

2023-12-14 00:32:50,016    DEBUG insights.client.utilities /etc/insights-client/rpm.egg: 3.2.15-1

2023-12-14 00:32:50,095    DEBUG insights.client.client Trying registration.

2023-12-14 00:32:50,095    DEBUG insights.client.connection Checking registration status...

2023-12-14 00:32:50,095    DEBUG insights.client.utilities Found /etc/insights-client/machine-id

2023-12-14 00:32:50,095  NETWORK insights.client.connection GET https://cert-api.access.redhat.com/r/insights/v1/systems/ff7db620-4758-4181-b4e5-4839c3106146

2023-12-14 00:32:50,289  NETWORK insights.client.connection HTTP Status: 401 Unauthorized

2023-12-14 00:32:50,289  NETWORK insights.client.connection HTTP Response Text: {"errors":[\{"status":401,"detail":"Insights services authentication failed","meta":{"response_by":"gateway"}}]}

 

2023-12-14 00:32:50,289    DEBUG insights.client.connection No HTTP Response message present.

2023-12-14 00:32:50,289    DEBUG insights.client.connection Debug Information:

HTTP Status Code: 401

2023-12-14 00:32:50,289    DEBUG insights.client.connection HTTP Status Text: Unauthorized

2023-12-14 00:32:50,289    ERROR insights.client.connection Please ensure that the system is registered with RHSM for CERT auth, or that correct credentials are set in /etc/insights-client/insights-client.conf for BASIC auth.

2023-12-14 00:32:50,289  NETWORK insights.client.connection HTTP Response Text: {"errors":[\{"status":401,"detail":"Insights services authentication failed","meta":{"response_by":"gateway"}}]}

 

2023-12-14 00:32:50,289    DEBUG insights.client.support Registration status: False

2023-12-14 00:32:50,290     INFO insights.client.client Machine-id found, insights-client can not be registered. Please, unregister insights-client first: `insights-client --unregister`

 

 

Expected results

Actual results