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  1. RHEL
  2. RHEL-17396

ReaR fails to recover with NetBackup 10.2.0.1, all but one file seem restored

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    • rhel-sst-cs-system-management
    • ssg_core_services
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    • Red Hat Enterprise Linux
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      What were you trying to do that didn't work?

      This is a continuation of https://issues.redhat.com/browse/RHEL-17395.

      After hacking /usr/share/rear/restore/NBU/default/300_create_nbu_restore_fs_list.sh to stop excluding files, for which NetBackup complains, the restore happens fine, but in the end the restore is still a failure.
      The /var/tmp/rear.6nNipepKujJDBs9/tmp/bplog.restore log file reports the following:

      16:23:51 (7417541.001) INF - TAR EXITING WITH STATUS = 0
      16:23:51 (7417541.001) INF - TAR RESTORED 124423 OF 124424 FILES SUCCESSFULLY
      16:23:51 (7417541.001) INF - TAR KEPT 0 EXISTING FILES
      16:23:51 (7417541.001) INF - TAR PARTIALLY RESTORED 0 FILES
      16:23:52 (7417541.001) Status of restore from copy 1 of image created Thu Nov 23 15:47:20 2023 = the restore failed to recover the requested files
      
      16:23:52 (7417541.xxx) INF - Status = Standard policy restore error.
      

      But nowhere I could spot the effective error.
      It's very possible there is a bug in NetBackup itself, but we cannot know, hence filed this Jira to track the issue on ReaR side.

      Please provide the package NVR for which bug is seen:

      rear-2.6-19.el9.x86_64

      How reproducible:

      Always on customer system, cannot test myself since no access to NetBackup

              rhn-support-pcahyna Pavel Cahyna
              rhn-support-rmetrich Renaud Métrich
              Pavel Cahyna Pavel Cahyna
              rhel-cs-system-management-subsystem-qe Bot rhel-cs-system-management-subsystem-qe Bot
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