Uploaded image for project: 'RHEL'
  1. RHEL
  2. RHEL-150863

No picture on external screen after login

Linking RHIVOS CVEs to...Migration: Automation ...Sync from "Extern...XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Undefined Undefined
    • None
    • rhel-10.2
    • mutter
    • None
    • None
    • None
    • rhel-display-window-mgmt
    • None
    • False
    • False
    • Hide

      None

      Show
      None
    • None
    • None
    • None
    • None
    • Unspecified
    • Unspecified
    • Unspecified
    • x86_64
    • None

      What were you trying to do that didn't work?

      Login to GNOME desktop from gdm, while external screen (LG 22" via HDMI) is the only configured display (built-in screen is off).

      What is the impact of this issue to you?

      I cannot work with the desktop while the external screen is off. It takes a long time (cca 5 to 20 minutes) before the screen turns on. Workaround: close and open the laptop lid, then picture on external screen appears immediately.

      Please provide the package NVR for which the bug is seen:

      mutter-49.4-1.el10.x86_64

      gnome-shell-49.1-9.el10.x86_64

      How reproducible is this bug?:

      Always.

      Steps to reproduce

      1. Open the laptop lid and connect an external screen (via HDMI)
      2. In Settings -> Displays, configure the external screen (via HDMI) as the primary display and turn the built-in display off.
      3. Log out from GNOME.
      4. Log-in to GNOME again. 

      Expected results

      GNOME session should start for the logged-in user, using the external screen as the only display.

      Actual results

      GNOME session starts, but the external screen stays black for takes cca 5 - 15 minutes.

      Notes:

      1. My laptop is Lenovo ThinkPad P16v, CPU: AMD Ryzen 7 PRO 7840HS, GPU: AMD Radeon 780M Graphics
      2. When I try to log in with laptop lid closed, system susspends (goes to sleep) instead of showing desktop.
      3. If built-in screen is configured to be used (turned on) together with external screen, both displays are available immediately after login.

              jadahl@redhat.com Jonas Ådahl
              rhn-support-bmilar Bohdan Milar
              Jonas Ådahl Jonas Ådahl
              Michal Odehnal Michal Odehnal
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated: