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  1. RHEL
  2. RHEL-134025

Windows VM snapshot failing with Failed to freeze VMI: server error. command Freeze failed, Windows error 0x8004230f

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      What were you trying to do that didn't work?

      When attempting to take a snapshot on a Windows Server 2016 Standard virtual machine in OpenShift Virtualziation, the following error is observed:

       

      Failed to freeze VMI: server error. command Freeze failed: "LibvirtError(Code=1, Domain=10, Message='internal error: unable to execute QEMU agent command 'guest-fsfreeze-freeze': failed to add \\\\?\\Volume{9307d6d9-0000-0000-0000-100000000000}\\ (display name: \\\\?\\Volume{9307d6d9-0000-0000-0000-100000000000}\\) to snapshot set: unknown Windows error 0x8004230f')"

       

      This results in an unsucceessful snapshot attempt.

      Please provide the package NVR for which the bug is seen:

      OCP: 4.18.9
      CNV: 4.18.17
      QGA: 110.0.2
      Windows: Windows Server 2016 Standard

      How reproducible is this bug?:

      This is not reproducible on a newly installed Windows virtual machine.

      The customer can reproduce this 100% of the time.

      Steps to reproduce:

      1. Take a snapshot of a Windows Server 2016 Standard virtual machine.

       
      Expected results:
      A snapshot can be taken successfully on a Windows Server 2016 Standard virtual machine in OpenShift Virtualization.
      Actual results:
      A snapshot can not be taken successfully on a Windows Server 2016 Standard virtual machine in OpenShift Virtualization.

              rh-ee-kkostiuk Kostiantyn Kostiuk
              rh-support-jcutler Jonathan Cutler
              Virt Windows SST Bugs Virt Windows SST Bugs
              Meng Dehan Meng Dehan
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                Created:
                Updated: