Description of Problem:

When customer provides support SOS report, then this report is generated by our CLI tool rhsm-debug. This tool collects lot of information, but it does not add /var/cache/cloud-what/ to final tar.gz file. The /var/cache/cloud-what/ can contain important information about autoreg cache of metadata, cache of signature, cache of token. Such information could help us investigate some bugs and troubleshoot some customer cases.

Please provide the package NVR for which bug is seen:

[root@rhel10 sos-report]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 4.6.3-1
subscription management rules: 5.44
subscription-manager: 1.30.6.1-1.el10_0

How reproducible

Always

Is this a regression issue:

No

Steps to Reproduce

• Run "sos report" or "rhsm-debug system"
• Display content of generated compressed archive

Actual Behavior

The /var/cache/cloud-what/ is not part of the archive

Expected Behavior

The /var/cache/cloud-what/ (and its content) is added to the compressed archive.