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  1. RHEL
  2. RHEL-12116

[virtio-win]Balloon Service is generating the following WMI errorID:5858

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    • CustomerScenariosInitiative
    • sst_virtualization_windows
    • ssg_virtualization
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    • Red Hat Enterprise Linux
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    Description

      Description of problem:
      Balloon Service is generating the following WMI errorID:5858
      "
      Id =

      {00000000-0000-0000-0000-000000000000}; ClientMachine = HOSTNAME; User = NT AUTHORITY\SYSTEM; ClientProcessId = 964; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\cimv2 : SELECT * FROM Win32_PerfRawData_PerfOS_Memory; ResultCode = 0x80041032; PossibleCause = Unknown
      "


      Version-Release number of selected component (if applicable):
      kernel-4.18.0-325.el8.x86_64
      qemu-kvm-6.0.0-26.module+el8.5.0+12044+525f0ebc.x86_64
      virtio-win-1.9.16-2.el8.iso
      virtio-win-prewhql-215

      How reproducible:
      100%

      Steps to Reproduce:
      1.Boot up win10-64 guest with balloon device, machine type is q35.
      2.Installed Balloon Service and restart it in service manager
      3.Check Applications and Servics -> Microsoft-Windows-WMI-Activity in event viewer

      Actual results:

      Hit ErrorID:5858 and the error event keeps popping up。
      Id = {00000000-0000-0000-0000-000000000000}

      ; ClientMachine = DESKTOP-3S4705U; User = NT AUTHORITY\SYSTEM; ClientProcessId = 1700; Component = Unknown; Operation = Start IWbemServices::ExecQuery - ROOT\WMI : SELECT * FROM BatteryStaticData; ResultCode = 0x80041010; PossibleCause = Unknown

      Expected results:
      No WMI-Activity error

      Additional info:
      detailed info:

      Microsoft-Windows-WMI-Activity/perational

      Log Name: Microsoft-Windows-WMI-Activity/Operational
      Source: Microsoft-Windows-WMI-Activity
      Date: 8/16/2021 3:41:31 AM
      Event ID: 5858
      Task Category: None
      Level: Error
      Keywords:
      User: SYSTEM
      Computer: DESKTOP-3S4705U
      Description:
      Id =

      {00000000-0000-0000-0000-000000000000}; ClientMachine = DESKTOP-3S4705U; User = NT AUTHORITY\SYSTEM; ClientProcessId = 1700; Component = Unknown; Operation = Start IWbemServices::ExecQuery - ROOT\WMI : SELECT * FROM BatteryStaticData; ResultCode = 0x80041010; PossibleCause = Unknown
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name="Microsoft-Windows-WMI-Activity" Guid="{1418ef04-b0b4-4623-bf7e-d74ab47bbdaa}" />
      <EventID>5858</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x4000000000000000</Keywords>
      <TimeCreated SystemTime="2021-08-15T19:41:31.7414122Z" />
      <EventRecordID>240</EventRecordID>
      <Correlation />
      <Execution ProcessID="3128" ThreadID="7940" />
      <Channel>Microsoft-Windows-WMI-Activity/Operational</Channel>
      <Computer>DESKTOP-3S4705U</Computer>
      <Security UserID="S-1-5-18" />
      </System>
      <UserData>
      <Operation_ClientFailure xmlns="http://manifests.microsoft.com/win/2006/windows/WMI">
      <Id>{00000000-0000-0000-0000-000000000000}

      </Id>
      <ClientMachine>DESKTOP-3S4705U</ClientMachine>
      <User>NT AUTHORITY\SYSTEM</User>
      <ClientProcessId>1700</ClientProcessId>
      <Component>Unknown</Component>
      <Operation>Start IWbemServices::ExecQuery - ROOT\WMI : SELECT * FROM BatteryStaticData</Operation>
      <ResultCode>0x80041010</ResultCode>
      <PossibleCause>Unknown</PossibleCause>
      </Operation_ClientFailure>
      </UserData>
      </Event>

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            kkostiuk Konstantin Kostiuk
            rhn-support-xiagao Xiaoling Gao
            Meirav Dean Meirav Dean
            Xiaoling Gao Xiaoling Gao
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            Dates

              Created:
              Updated: